Privacy policy

Who we are

The License Desk is a trading name of Elite Digital Ai Solutions Ltd, a company registered in England and Wales (“we”, “us”, “our”). Elite Digital Ai Solutions Ltd is the data controller responsible for the personal data described in this policy. If you have any questions, contact us at [email protected].

What data we collect

• Email address — when you request free practice questions or updates through a form on this site, or when you email us.
• Order information — when you buy a product, our payment provider collects your payment and billing details and shares your name, email and order details with us so we can deliver the product and provide support.
• Technical data — our hosting and content-delivery providers may log IP addresses and basic request information to keep the site secure and reliable.

How and why we use your data

We use your data to deliver the materials you have requested or purchased, to respond to your enquiries, to send updates you have opted in to, to keep records we are legally required to keep, and to protect the security of the site. Our legal bases under the UK GDPR are: performance of a contract (to fulfil your order), consent (for marketing emails, which you can withdraw at any time), legitimate interests (to run and secure our business), and legal obligation (tax and accounting records).

Payments

Purchases are handled by a third-party payment provider that acts as merchant of record. They process your payment details on their own systems under their own privacy policy; we never see or store your full card details, and no payment secrets are held in this website.

Cookies and tracking

This site is static and does not set advertising or analytics cookies of its own. Our payment provider may set cookies that are strictly necessary to process your order. If we introduce analytics or advertising measurement in the future, we will update this policy and, where the law requires it, ask for your consent first.

Who we share data with

We share data only with service providers that help us run the business: our payment provider (to take payment and deliver your download), our email provider (to send the materials and updates you requested), and our hosting and content-delivery providers (to serve the site). We do not sell your personal data.

International transfers

Some of our providers process data outside the UK and the European Economic Area. Where they do, we rely on appropriate safeguards such as UK/EU adequacy decisions or standard contractual clauses.

How long we keep it

We keep order and transaction records for as long as required by UK tax and accounting law (generally six years). We keep marketing contact details until you unsubscribe or ask us to delete them.

Your rights

If you are in the UK or EEA, you have the right to access, correct, delete, restrict or object to our use of your personal data, to data portability, and to withdraw consent at any time. You can also complain to the UK Information Commissioner’s Office (ICO).

If you are a California resident, you have the right to know what personal information we hold, to request its deletion, and to opt out of any sale of personal information — we do not sell personal information — and we will not discriminate against you for exercising these rights.

To exercise any of these rights, email us at [email protected].

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. This policy is governed by the laws of England and Wales.